Thank you for your booking. We look forward to welcoming you soon.
Please don’t hesitate to contact us should you have any queries on 01594 833046 .
Please try to inform us in plenty of time if you need to cancel your booking. For bookings where no deposit has been taken, there is no charge for this cancellation.
Deposits on table of 9 or more taken are non-refundable in the event of cancellation within 3 weeks of the date of booking. Deposits on smaller tables on special occasions are non-refundable within 1 week of the date of booking. Cancellation or a reduction in the number of people on any reservation, with less than 72 hours notice, will result in a cancellation charge of 75% of the menu value for each person cancelled. These charges will also be levied for No Shows.
Should your table size change prior to your booking, please inform us as soon as possible. If there will now be more of you, we can make no guarantee that we will be able to fit you in. If your party size decreases by up to 2 people, and we are notified 24 hours in advance, then no charge will be made for this. However, should your party decrease on the day itself or someone not show up, then we will charge you in full for the food ordered. If your party size decreases by more than 2, the deposit paid on these bookings will be lost.
We reserve the right to cancel any booking if:
- Any part of the hotel is closed or otherwise unavailable because of events outside our control.
- You or we become insolvent or in the case of an individual, become subject to a bankruptcy petition.
- The booking might damage the reputation of the hotel.